Legal.

Privacy Policy

This policy explains what personal data QUAICU collects, why, who receives it, how long we keep it and the rights you have under India's Digital Personal Data Protection Act, 2023 (DPDP) and, if you are in the EU, EEA or UK, the GDPR.

1. Who we are

QUAICU Solutions Private Limited (CIN U62011TS2026PTC213275), T-Hub, Knowledge City, Hyderabad, Telangana, India ("QUAICU", "we"). Contact us about anything in this policy at hello@quaicu.org.

When we process data inside a client's systems under a client agreement, the client decides how that data is used and we act on its instructions. Questions about that data are best sent to the client first.

2. What we collect

• Contact form: your name, email, organization, role, message, any link or file you attach, and the page, referrer and campaign you arrived from.
• Free production check form: your name, email, company, app URL, what the app is built with, what worries you, and whether the app handles personal data.
• Job applications: your CV and anything else you send through the form or to careers@quaicu.org.
• Requests sent over WhatsApp: your phone number, name, message text and attachments.
• Analytics and advertising: how you use the site, through Google Analytics 4 and Google Ads, only after you accept cookies.
• Client data: code, request details and data held in systems we support or host, processed while doing work under contract.

3. Why we use it, and on what basis

• To reply to your inquiry and run the free production check you asked for.
• To assess job applications.
• To deliver the work in a client agreement.
• To understand how the site is used and measure our advertising, with your consent.

Under the DPDP Act we rely on your consent, or on a legitimate use the Act allows, such as data you share voluntarily for a specific purpose. Under the GDPR we rely on consent, on performing a contract or taking steps toward one at your request, and on our legitimate interest in responding to people who contact us.

4. Who receives it

We share personal data only with the service providers we need to run QUAICU:

• Web3Forms, which delivers form submissions to us.
• Google (Analytics, Ads and Tag Manager).
• Cloudflare, which hosts and secures this site.
• Anthropic and OpenAI, the AI model providers for our coding agents, for client work only.
• Meta, through the WhatsApp Business Platform.
• Amazon Web Services, India region, for hosting.

Details for client work are on our list of sub-processors. We do not sell personal data or share it for anyone else's advertising.

5. International transfers

Some of these providers process data outside India and outside the EU. We rely on their contractual safeguards for those transfers, and we do not transfer personal data to any country the Government of India has restricted.

6. How long we keep it

• Inquiries and free production check requests: 2 years.
• Job applications: 1 year.
• Client data: for as long as the client agreement says, then deleted or returned.
• Analytics data: according to the retention settings in Google Analytics.

7. Your rights

Under the DPDP Act you can ask for a summary of the personal data we hold about you, ask us to correct or erase it, withdraw your consent, nominate someone to exercise your rights if you cannot, and raise a grievance with us. Send any request or grievance to hello@quaicu.org. If we do not resolve it, you can complain to the Data Protection Board of India.

Under the GDPR, if you are in the EU, EEA or UK, you can ask for access, rectification, erasure, restriction or portability of your data, object to processing, withdraw consent at any time, and complain to your local supervisory authority.

8. Cookies

Analytics and advertising cookies stay off until you accept them. You can change your choice at any time through Cookie settings, also linked in the footer.

9. Children

This site and our services are not directed at children under 18, and we do not knowingly collect their personal data.

10. Security

Access to personal data is limited to the people who need it, and data is encrypted in transit. No system is perfectly secure. If a breach affects your personal data, we will tell you and the authorities as the law requires.

11. Changes to this policy

When we change this policy, we update this page and the date below.

Terms of Service

These terms cover the services QUAICU Solutions Private Limited provides: ongoing engineering support and new platform builds. The scope, fees and timelines of each engagement are set out in a written agreement.

Clients own the deliverables QUAICU creates for them once those deliverables are paid for. QUAICU retains ownership of its AI engine, Governance Kernel, tools, methods and pre-existing materials, and grants the client a non-exclusive license to use any of them that are embedded in a deliverable.

Client retains full ownership of its data.

Governed by the laws of India. Disputes resolved in Hyderabad, Telangana.